Chapter 21
Avery quickly found her family. The Carters were dressed in new clothes, looking as cheerful as if they were celebrating a holiday. They had completed the registration process and were ready to go upstairs with the welcoming staff to receive their unit, with Avery joining them.
In the elevator, the staff member enthusiastically explained the future plans for the community, leaving the Carters full of anticipation, as if they could already see their happy life ahead.
However, when the staff member opened the door and led them into the entryway, everyone stopped smiling.
The interior was filled with puddles of water. Water was still dripping steadily from the ceiling.
"What happened?"
The Carters were stunned.
"How did our home end up like this?"
The staff member was also shocked and stammered, "We inspected every unit beforehand to ensure there were no issues before notifying the owners. I don't know how this unit ended up like this..." She took out her phone. "I'll report this to the maintenance department right away and have them send someone to take a look. Rest assured, if there's a quality issue with the house, we'll take responsibility for the repairs."
The Carters exchanged glances, their faces filled with disappointment. How long would it take for the property management to fix the house? They had already waited three years, and their high hopes had been dashed, leaving them feeling disheartened.
Fortunately, the property management was efficient. The maintenance team quickly arrived on-site, inspecting and documenting the damage. Before long, they had a preliminary conclusion:
"It seems there's a crack in the roof, causing the leak in your unit."