Chapter 623 Apology
"Oh, look how lowly he’s positioned himself, like a completely different person from the one at the entrance just now. If I hadn’t seen it with my own eyes, I would hardly believe it."
"Someone reported that you were especially disrespectful to someone at the entrance earlier. Today, I called you here to discuss this matter. Our restaurant does not tolerate such behavior. Even if a female customer is wrong, you cannot publicly criticize her.
We’ve discussed all these things in training, have you forgotten them? I’m very disappointed in you. I’ve forgiven you over and over again, but you keep making mistakes. Do you really want to see this restaurant go under? What has our product ever done to offend you, that you target me? It really breaks my heart."
The manager spoke with much resignation, having forgiven the person too many times already. If he forgave him again, there would be nothing left to say. He had to set an example and couldn’t let his restaurant fall into such disarray.
"I’m giving you a choice now—either give up your salary for the month or apologize to this lady with sincerity until she forgives you."
The manager turned his head, indicating he did not want to look at Mrs. Hua, for she had played this trick several times before, displaying that particularly aggrieved expression. He himself was somewhat softhearted, often too soft-hearted to enforce penalties, which led him to simply look away.
Mr. Liu found it funny that Mrs. Hua hadn’t expected this retaliation. As soon as she began to speak, she choked, all her theatrical expressions disappearing, leaving her extremely embarrassed. Mrs. Hua had used this trick so many times before, and now she was trying to employ it again, which was just too cliché.
Don’t they realize the manager has become somewhat immune to this? This person has ruined the entire atmosphere of the restaurant. She really should apologize quickly. Such thick-skinned people who still show no remorse, just waiting to be fired, Mr. Liu thought angrily.
With no other choice and not wanting to lose a month’s salary, Mrs. Hua reluctantly stood there and bowed 90 degrees, apologizing to Lin Qi.
But her reluctance was obvious, and even the manager, an outsider, felt uncomfortable hearing her apology. If she was so reluctant, what was the use of apologizing? The manager thought this to himself but prayed the matter would be easily resolved.
He hoped Lin Qi wasn’t the type to be stubborn and unreasonable, as that would make things easier for them, especially since many people had already witnessed the scene and it was quite embarrassing. However, Lin Qi wasn’t one to back down easily. She had provided a very simple solution, and if Mrs. Hua continued to be unwilling to follow it, no one could blame him for being unfriendly.